Help us to keep you safe
We look forward to welcoming you
We know things may feel a little different when visiting our pubs, but we’ve made some changes to keep you and our teams safe, as well as follow the latest government regulations. Here’s what you can expect next time you visit us.
Following the latest government guidance in Scotland to halt the continued growth in coronavirus cases, we will be serving alcohol inside when ordered with a main meal until 8pm. We will then be serving outside until 10:30pm. Our takeaway menu will be available until the same time.
Keeping you and our team members safe is what’s most important to us and we will continue to live by our PUBSAFE Promises.
If you already had a booking or event booked during this period that may be affected by the changes, you will receive an email shortly, or one of our team will be in touch within the next few days.
Thank you for your ongoing support and we look forward to seeing you soon.
Rule of Groups
It is unlawful to mix in groups of more than six people in England and Scotland and more than four people in Wales. Because of this, we can only accommodate bookings that follow these rules.
We ask that you wear a face covering when not seated at your table. This means when entering and leaving the pub, and whilst moving around inside.
(Known as Track and Trace in England, Test and Trace in Scotland and Test Trace and Protect in Wales)
To support government tracing, we are required to collect your necessary contact details.
In England and Wales
If you have booked online or via our app, we capture these details for you. Not booked ahead? Inside the pub, there are QR codes which you can scan and enter your details.
If you are visiting as one household, we only need details for the lead guest. For bookings of more than one household we will need the details of each guest. Don’t have access to book online or scan a QR code? Don’t worry, one of the team will take your details for you when you arrive.
Order at your table
We now run table service only for both food and drink orders in all our pubs. So, sit back, relax and place your order via the Greene King App, where you can browse the food and drink menus and use 'order & pay'. Don’t have access to the app? Don’t worry, one of the team will be happy to take your order at the table for you.
Our PUBSAFE scheme continues to be at the heart of everything we do and is proudly followed in all our pubs. So, stay safe, play by the rules and be assured that we’re doing everything we can to protect you and our teams. You can find more details on the Pub Safe section here.
We look forward to welcoming you soon